My mother (now working for a law firm) mentioned that if you type up the conversation that happened between myself and the agent (in your case the client) then e-mail it to him and have a header along the lines of "As discused in our conversation" then this is legaly binding in court. if he disagrees to the e-mail he is abliged to reply with the corrections.

I would look at adding something to the footer like. If no objection to this is recieved then this is taken as factual.

http://www.missinglink.co.za/blogger2/2004/06/cell-c-for-someone-else.html”>http://www.missinglink.co.za/blogger2/2004/06/cell-c-for-someone-else.html

It’s stil on our homepage too:

http://www.missinglink.co.za/

To me the bottom line is that if the facts are on your side, you’re just stating your case…!